By KERMIT PATTISON
Published: March 16, 2011
“Online video is becoming a first stop for many customers. It is akin to what the Web page was a decade ago — something that can give early adopters an edge over competitors”.

We love sharing these. Great article with multiple examples of successful uses here:

http://www.nytimes.com/2011/03/17/business/smallbusiness/17sbiz.html?_r=1